Repairdesk Connect
Unified inbox consolidating email, SMS, and social messages for repair-shop operators.
Client Overview
Repairdesk Connect is a unified inbox built for repair shops — pulling email, SMS, and social media messages into a single workspace. We led the implementation across an AWS Serverless stack, built the AppStore using Module Federation to manage multiple apps efficiently, and synced DynamoDB Streams with MongoDB and OpenSearch through Lambda functions.
Industries
Technologies
Status
The Challenges
Streaming messages from multiple disparate channels into a single, real-time inbox.
Building an AppStore that hosts multiple frontend applications without monolithic coupling.
Keeping DynamoDB, MongoDB, and OpenSearch consistent across Lambda-driven write paths.
Standing up a reliable serverless CI/CD pipeline on Bitbucket.
Solutions & Strategies
Serverless Backend
- Implemented AWS Lambda functions behind API Gateway for elastic, pay-per-use compute.
- Established a Bitbucket-based CI/CD pipeline for safe Lambda deployments.
Cross-App Architecture
- Built an AppStore using Module Federation to manage multiple frontend applications.
- Allowed teams to ship apps independently while sharing common shells and auth.
Data Synchronization
- Used DynamoDB Streams to fan out writes to MongoDB and OpenSearch via Lambda.
- Kept search indexes and operational stores eventually consistent without coupling services.
The Results
✓Key Achievements
- Unified inbox shipped, replacing fragmented multi-tab workflows.
- Serverless backend running cost-efficiently on Lambda + API Gateway.
- Module Federation AppStore enabling parallel team delivery.
- Real-time data sync across DynamoDB, MongoDB, and OpenSearch.
★Project Highlights
- Lambda + API Gateway serverless backbone.
- Module Federation enabling micro-frontend delivery.
- DynamoDB → MongoDB + OpenSearch streaming pipeline.
- Bitbucket CI/CD for serverless deployments.
Technologies Used
Frontend
Backend
Serverless
Data
Infrastructure